Refunds and cancellation

Last updated 29 August 2026

The short version.

You see the finished site before you pay anything. You can cancel in any month, by email, with no fee and no notice period. If we break something and cannot fix it, we refund the month.

You pay after you have seen it

There is no deposit and no setup fee. We build your page, send you the link, and you decide. Nothing is charged until you tell us to put it live, which is why almost nobody needs a refund.

How to cancel

Email adam.kamel.faouzi@gmail.com and say you want to cancel. That is the whole process. You do not need to give a reason.

  • We stop the subscription so no further payment is taken.
  • Your site stays online until the end of the month you have already paid for.
  • After that it comes down, and we keep an archived copy for 30 days in case you change your mind.
  • If you ask, we send you the text and images from your page.
  • If you connected your own domain, it stays yours. We simply stop serving the site at it.

When we refund

  • We charged you in error, for example after you had already cancelled. Refunded in full.
  • Your site was down for a substantial part of the month because of us, and we could not fix it. Refunded for that month.
  • We end the service ourselves. Any period you have paid for but not received is refunded.
  • You are charged twice for the same month. The duplicate is refunded.

When we do not refund

  • Months already served, where the site was online and working.
  • A change of mind part way through a month. Cancel and the site runs out the month you paid for.
  • Outages caused by your own domain registrar, or by you pointing your domain elsewhere.
  • Cases where we suspended the site because it breached section 7 of the terms.

How refunds are paid

Always back to the card that paid. Stripe usually takes five to ten working days to show it on your statement. We cannot send a refund to a different card or by another method.

Before you raise a chargeback

Please email us first. A chargeback takes weeks and costs us a fee, while a refund we agree between us is usually done the same day. We would rather just sort it out.

Your statutory rights

Nothing here reduces the rights you have under Cypriot and EU consumer law.